payment
All major credit and debit cards are accepted via PayPal. You may also use your PayPal account should you already have one. At no point do we see or retain your card details.
delivery
We offer free worldwide shipping on all purchases. You will receive a tracking number via email when your order has been despatched. Please note that a signature will be required on delivery.
Should you have any questions regarding your delivery, please email us with you name, order number and the nature of your enquiry.
returns and refunds
You have 28 days should you wish to return an order.
Items must be returned to us unused and undamaged with all tags and labels still attached. Returns that do not meet this criteria will be sent back to you. Refunds are issued via PayPal or to the card used to make the original purchase within 10 working days, although when it reaches your bank account does depend on the card issuer.
Should you wish to return an item, please email our returns department who will issue you with a returns authorization number.
Important! An excessive number of returns may result in future orders being refused or cancelled.
cookie policy
privacy policy
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terms and conditions
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creative collaborations
Always delighted to hear about creative and interesting collaborations, so don't hesitate to email us.
contact us
general enquiries
hello@bananamitsuko.com
creative collaborations
collaborations@bananamitsuko.com
press and media
media@bananamitsuko.com
returns
returns@bananamitsuko.com
refunds
refunds@bananamitsuko.com